Category: Custom Software

  • Why Should You Be Outsourcing Software Development?

    Why Should You Be Outsourcing Software Development?

    If you own a grocery shop or retail store that has never outsourced software development before then this may seem a little intimidating for you. Although that is perfectly understandable, when you put your trust in a different company and ask them to deliver results there are some very big advantages to it. 

    No matter what size your company is off, outsourcing software development can be a very good step. Whether you are a start-up or even a global corporation you will see an infinite number of benefits when you take the weight off your shoulders and go for outsourcing software development. 

    Hire a Software Development

    Various studies have shown that 78% of businesses who have gone for software development outsourcing have had a positive impact on their business from the same. Not only for your own peace of mind but even for your stakeholders this decision looks good as they see that the software development part of the company is being handled by experts. 

    Read also: Why Should a Company Opt for Custom CRM?

    However, if you really want to be convinced about the idea of outsourcing software development for your business then have a look at seven of the key reasons why companies are doing so:

    -Cutting down on the software development costs: regardless of having an in-house software development team, you will be able to agree that the cost of software development is too high. You have to pay the wages to your employees as well as provide them with benefits packages, holidays, and more. Many researchers have suggested that bringing a new in-house developer for a start-up can be 2.7 times the base salary including all the taxes, meetings as well as perks provided to them. Now think about offloading such costs into another company. In this way, you will be able to bring a lot more people for a lot less money on the way to outsourcing your development. This is because they will be hired on a non-permanent basis. This would eventually mean that the benefits, holidays, as well as taxes, can be taken care of by the company that you are hiring.

    -Bringing in the domain knowledge: this is not to be misunderstood in a way where we are implying that your in-house team is not capable enough for the task of software development. However, the chances that their set of skills are stronger than a whole team of highly experienced developers who are dedicated to only software development are low. When you bring in fresh minds it helps to drive innovation and delivers a better project overall. When you will hire staff you would be looking for a wide range of skills in them. If you have them on a permanent basis then you only have a certain amount of creativity to use. 

    However, if you go for outsourcing you could bring in new and better experience software development companies for each project according to the requirement of the projects. This way you will always have fresh heads that can become niche experts and help you understand the market from the user’s perspective as well. Just with the right amount of research as well as great interview conducting processes you will be on your way to making full use of this amazing opportunity of outsourcing software development.

    -Hiring specialists leads to saving time: with the developers of outsourced teams the hiring as well as researching work is already done. This means that you just have to swoop in there and enjoy the successes with a minimum amount of time that you will have to contribute to this process. It is suggested by Glassdoor that the average length of an interview process for any business, in general, lasts about 23.7 days. If you outsource, you save this kind of time to be spent. You can also keep in mind that you are saving time that you would have spent on processes like searching for CVs, filtering them online, calling up all the candidates and arranging their interviews, finding out that some of them were absolutely useless and further filtering the ones that you like just a little bit and so on. 

    Software Development

    Even if you somehow manage to do all of that quickly, you will have to create a team of software developers that function together in a great way. This means that they will require a lot of training on how can they work together to bring the most efficient results. However, if you go on to outsource an entire team of software developers then they are already a functioning team and there is no training that you would have to give to them. When you save so much time in this process, you have so much time to spend on other important processes of your company.

    All you need to remember for successful outsourcing of software development services is that you need to engage quality tech professionals, get CVs within three days and not give them more chance than that as well as go for risk-free trials if they are available.

    If you manage to execute the process of outsourcing beautifully a few times, you will have bigger benefits in the long run.

    Therefore, if you are a company that has still not gone for outsourcing software development then we strongly urge that you try the same. 

    As a custom software development company in India, we provide services that you can outsource for software development. This means that we have got an expert team ready to understand your requirements and start working on your project right away. Contact us now!

  • Why Should a Company Opt for Custom CRM?

    Why Should a Company Opt for Custom CRM?

    One of the key factors behind the growth of a successful business or brand is the quality of customer support they provide to their clients or buyers during the time of purchasing or after-sales. To maintain a long-lasting relation, you have to understand their requirements and be able to give them personalized solutions.

    Tracking customer behavior and requirements seems easy when you have a very small customer base, but once you start growing your business, you need a reliable solution to track and manage your customer’s data including their suggestions, comments, and needs. Custom CRM software is the only tailor-made solution to realize the full potential of your company or startup firm.

    Because each business has its own set of requisites so an off-the-shelf CRM software may not exactly meet your company’s needs.

    Let’s dive into this blog to learn more about this modern tool and explore various aspects of custom CRM software.

    What is CRM Software?

    A customer relationship management system enables businesses to plan, optimize and synchronize all interactions with customers as well as analyze data throughout the customer’s lifecycle. The goal is to offer the best customer service to the clients, better understand them and enhance internal processes. The custom CRM software ensures the smooth journey of a customer at every point of interaction and improves their overall experience with the company.

    8 Things You Need to Know Before Running a CRM System for Your Small Business | Blog | Lform

    InfoCRATS offers you best-in-class custom software development services in India to devise scalable, interactive, and agile CRM system developers to cater to your unique business requirements. It also acts as a central database with detailed information of your prospects and potential customers.

    For added functionality, software developers can build CRM software by integrating multiple technologies including Artificial Intelligence, Cloud computing, and Data analytics techniques.

    Key Benefits of Custom CRM Application

    Building a tailored-specific digital tool to manage customer data and optimize marketing is needed when an offshore CRM software does not completely fit into the business processes.

    Tailored Solutions

    Unlike pre-packaged CRMs like Zoho that charge you high, customized customer relationship management solutions are both flexible and tailored to the needs of your business. Businesses are free to include whatever they need based on your previous customers’ data, sales, and advertising experience. If you want to include new features or changes in design, your team will handle it with ease.

    Cost-Effective

    With Custom CRM software development, startups or organizations can reduce their paperwork while managing and storing customer details and requests in an online system.

    Cloud-based CRMs do not require any special hardware and installation setup to work. Hence, it is a cost-effective solution with no constraints of updating the version or infrastructure control over time.

    Enhanced Lead Management

    CRM software automates tedious activities, salespeople may spend more time selling and less time on lead conversion. In this case, the software could help with sales allocation and shorten the sales cycle by allocating it to the appropriate representative to close the deal.

    26 Best Lead Generation Tools to Grow Your Businesses in 2022

    Emails excel sheets, and other static tools are commonly used in company sales operations. However, when the company grows, manually managing sales and marketing data gets more complex. The use of Custom CRM software helps sales managers in tracking their leads’ progress down the sales funnel by automating the process where possible.

    Automated Workflow

    The journey of your target audience may include multiple stages. With cloud integration, a bespoke CRM development could help you save money by automating marketing, sales reports, analytics, customer support, delivery notifications, and invoicing tasks. Packaged solutions do not always allow for specific types of automation.

    Data-Driven Marketing

    When you hire us for custom software development, we build CRM applications that may give marketers visible data to track and analyze the buying path of existing and future customers based on their previous experiences and feedback. This important information can be utilized to improve marketing campaigns and modify budget allocation as needed.

    These activities are unquestionably important in determining the best techniques for maximizing ROI on a limited budget.

    Better Analytics

    A custom CRM delivers better analytics to match business needs, whereas a standard CRM gives common reports that are critical to a company’s success. With the help of bespoke CRM, one may identify the most critical processes and obtain thorough analytics for them. It also helps in the implementation of major changes while boosting work productivity.

    Custom CRM solution can you provide you with:

    • Rich functionality
    • Perfect usability
    • Robust performance
    • Enhanced scalability
    • Top security
    • Broad integrations

    Read: 7 Reasons Why Every Start-Up Should Hire An Expert Team To Develop Custom Software For Their Business

    Custom CRM Development Services in India

    You have learned all about how beneficial custom CRM software can be. The next question which arises is quite obvious- how can you get a CRM customization?

    If you are wondering where you can get customized CRM applications in India, you can stop looking. You have reached the right place. InfoCRATS specializes in building custom CRM software for your business. We also provide CRM support services and our custom CRM software enables your business to leverage the CRM for enhancing business sales with better use of business resources.

    Our software developers in India, develop CRM software applications that organize entire volumes of data within a company and then translate them into profitable interactions. A tailored CRM software system connects all data sources together to ultimately offer the best customer support with a focus on analytical insights when closing deals and estimating revenue growth. 

    It’s time to revamp your customer service with our Custom CRM development. Get in touch